Shipping policy

Your order means the world to us. We appreciate each and every order and pride ourselves in attention to detail. As each piece is handmade in the Amy Jennifer Jewellery studio shipping can take a little bit longer than bigger chain stores.

Please allow 2-3 days for pre-made pieces and 2-3 weeks for made to order pieces to be packaged and shipped to you.

Please check the item listing to find out if your piece is ready to ship or made to order.

As of April 2019 all orders are now shipping from the UK via Royal Mail.

Delivery is charged in accordance with size and destination. All orders have the option of Standard Shipping or Tracked & Signed. For high value purchases we highly recommend using tracked and signed shipping.

Domestic (UK)

Royal Mail Tracked & Signed - £4.55

Royal Mail Standard - £3.55

Europe (EU)

Royal Mail Tracked & Signed - £9.55

Royal Mail Standard - £4.45

International

Royal Mail Tracked & Signed - £9.90

Royal Mail Standard - £5.55

Shipping times may vary between countries.

We cannot be held responsible for items that are delayed via customs entering the country.

UK- 1-3 days

USA- 5-7 days

CANADA- 5-7 days

EUROPE- 2-5 days

We cannot be responsible for any lost, stolen parcels. It is the customer’s responsibility to provide a correct and safe shipping address, if an item is lost we will happily do everything in our power to help you track it down.

If incorrect information is provided the customer will have to pay for any additional shipping corrections.